Using this Bradley dispenser is easy. Just place your hand under the touchless sensor, and it will dispense soap, napkins, or tampons. For the napkin/tampon vendor, ensure it's properly recess-mounted as described. Keep the unit clean by wiping it with a soft, damp cloth regularly. Avoid using abrasive cleaners as they may damage the satin finish. When the coin box is full, use the separate key to open it and empty the contents. If you notice any issues with the dispenser or locks, contact Bradley's customer service for assistance.