Using this Bradley dispenser is easy. First, open the door using the tumbler locks. Then, load your preferred paper towels - C-fold, multi-fold, or single-fold - into the dispenser. When someone needs a towel, they can simply pull one out. The waste receptacle is for disposing of used towels. Just lift the door and toss them in. For maintenance, regularly clean the stainless steel surfaces with a mild cleaner to keep the satin finish looking great. Check the locks and hinge periodically to make sure they're working properly. Avoid using abrasive cleaners as they can scratch the steel. If the towel supply runs low, just refill it as needed. And when the waste receptacle is full, empty it into a larger trash bin.