Using this product is a breeze. First, mount it on the surface using the provided skirt. Then, load your C-fold or multi-fold towels into the dispenser. The built-in TowelMate will help reduce towel usage. When the waste container is full, simply remove it, empty it, and put it back. As for maintenance, regularly wipe the satin-finish stainless steel surface with a soft cloth to keep it looking great. Avoid using abrasive cleaners as they may damage the finish. Also, check the cable door-swing limiter from time to time to ensure it's working properly.