Using this Bobrick towel dispenser is easy. First, open the door with the flush lock. Then, load your preferred type of towels - you can choose from C - fold, multifold, or single - fold. The TowelMate® will help dispense the towels smoothly. When it comes to the waste bin, just remove it when it's full and empty the contents. For maintenance, wipe the dispenser with a soft, damp cloth regularly to keep the matte black finish looking good. Make sure the door closes properly after each use to keep the flange concealed. Avoid using harsh chemicals on the stainless - steel surface as it may damage the finish. If you notice any issues with the towel dispensing or the waste bin, check for any blockages or loose parts.