Using this product is easy. To get paper towels, just pull them out through the dispensing slot. When it's time to refill, unlock the door. You can refill it even if there are still some towels left. The waste bin has a rolled - edge finger hole, so you can easily take out the trash. Make sure to keep the unit clean by wiping it with a soft cloth regularly. Avoid using abrasive cleaners as they may damage the matte black powder coating. Also, check the locks from time to time to ensure they are working properly. This will help keep your unit in good condition and prevent unauthorized access to the towels and waste bin.