Using this Bradley towel dispenser is easy. Just open the door with the provided key, load your C - fold or multi - fold paper towels into the dispenser compartment, and they'll be ready to dispense. For the waste receptacle, simply lift the lid and drop in your trash. When the waste gets full, remove the stainless steel insert, empty it, and put it back. To keep it looking great, clean the surface regularly with a mild stainless - steel cleaner. Avoid using abrasive materials that could scratch the satin finish. If you have any issues with the lock or the hinge, contact our customer service for assistance.