Using this paper towel dispenser is easy. First, open the 90 - degree return door. Then, load either C - fold or multi - fold towels inside. When someone needs a towel, they can simply pull one out from the dispenser. As for maintenance, keep the dispenser clean by wiping it with a soft cloth regularly. Avoid using abrasive cleaners as they may damage the satin - finish stainless steel. When the towels run out, make sure to refill them promptly to keep the dispenser functional. Also, check the wall mounting periodically to ensure it's secure, especially in high - traffic areas.