Using this Bobrick towel dispenser is a breeze. First, open the unit with the provided tumbler lock key. Then, load either 300 C - fold or 400 multifold towels into the dispenser. Make sure the towels are properly aligned for smooth dispensing. When you need to use a towel, simply pull it gently from the dispenser. As for maintenance, keep the dispenser clean by wiping it with a soft, damp cloth regularly. Avoid using abrasive cleaners as they may damage the matte black finish. If you want to change the mounting style to recessed, you can remove the skirt easily in the field. Always ensure the unit is securely mounted to avoid any accidents.