Using this Bradley toilet paper dispenser is easy. First, make sure it's properly surface-mounted in your desired location. When it's time to load new toilet paper rolls, remove the tissue roll core to access the locking mechanism. Place two 6 - inch core toilet paper rolls inside. The tension spring will control the paper delivery as you pull the paper. As for maintenance, keep the dispenser clean by wiping it with a soft, damp cloth regularly. Avoid using abrasive cleaners as they might damage the chrome - plated finish. If you encounter any issues with the locking mechanism or paper delivery, refer to the product's official support.