Using this toilet paper dispenser is easy. First, unlock the support arms by pressing the push - button. Then, place a single roll of up to 5 - inch core toilet tissue on the dispenser. The tension spring will control the paper delivery for a smooth use. When the toilet paper runs out, just repeat the process to replace it. As for maintenance, keep the dispenser clean by wiping it regularly with a soft, damp cloth. Avoid using abrasive cleaners as they may damage the chrome - plated finish. If you notice any issues with the push - button or the support arms, contact the manufacturer for assistance.