Using the TowelMate is super easy. Just pull one towel at a time from the dispenser. For installation, you can put it into existing cabinets without needing any tools. When it comes to loading new towels, use the easy - load channel and retainer to save time. As for maintenance, since it's made of recycled stainless steel, it's quite durable. But keep it away from harsh chemicals to prevent damage. Also, check regularly to ensure it's still dispensing towels properly. If you face any issues, you can refer to the product's official website or contact customer service.