Using this paper towel dispenser is easy. Just walk up to it and pull gently on the towel. The touch - free mechanism will dispense the right amount of towel for you. When it's time to refill, unlock the door using the key for the tumbler lock. Make sure to insert the new roll correctly, and the automatic transfer function will do the rest. As for maintenance, regularly wipe the satin - finish stainless steel surface with a soft cloth to keep it looking clean and shiny. Avoid using abrasive cleaners as they may damage the finish. Keep the dispenser in a dry area to prevent rusting.