Using this Bradley combination unit is easy. First, open the door using the key for the tumbler lock. Then, load your preferred paper towels, either C - fold or multi - fold, into the dispenser section. For the waste receptacle, simply lift the removable stainless steel insert out, empty it when full, and put it back. When it comes to maintenance, use a soft cloth and mild cleaner to wipe the stainless steel surfaces regularly. This will keep the satin finish looking great. Avoid using abrasive cleaners as they can scratch the surface. Also, check the hinge and lock periodically to make sure they're working properly.